How 22 people became a team – for good

How 22 people became a team – for good

Team behavior can arise in unexpected places.  When With baby Lauren at the White Swan, Guangzhou, 11/96 individuals are united with a strong and shared sense of purpose they find ways to work together, to support each other, and to create bonds that last long...
Common causes, special causes, and gun violence

Common causes, special causes, and gun violence

In the quality arena, at some point something is Google Images: polizeros.com going to go wrong. Companies look at their processes with the intention of reducing the number of defects per _____(whatever their reference number is). Once there is enough of a sample size...
Izzie’s Rules

Izzie’s Rules

Isabel Rohrbaugh probably wouldn’t think of herself as a leader. Isabel Rohrbaugh She was a wife, a mother, a grandmother, a sister, and a beloved aunt and cousin.  She didn’t conquer corporate life – that wasn’t her thing.  She was a...