by Julie Poland | Jan 16, 2018 | and Communication, Influence, Life as a Leader, Strategic Leadership
When you say that “people are our most important asset,” what do you mean? What’s behind the statement, “I’m going to visit my best client”? There has been a lot in the news lately about poor treatment of people (mostly women) in...
by Julie Poland | Aug 2, 2017 | and Communication, Influence, Life as a Leader, Process and Quality, Strategic Leadership
Over our 27 years in the field of performance improvement, “communication” is cited more than anything as an obstacle to effective execution. Communication can make or break your business. The challenge with identifying communication as the problem is that it is not...
by Julie Poland | Jan 26, 2017 | Influence, Strategic Leadership, values
Is it best for you to stay out of the fray? Is it wiser counsel to observe what is going on around you (or try to ignore it), or do you have a responsibility to step into the action, or at least to speak up? National politics has taken over social media. You could...
by Julie Poland | Nov 10, 2016 | Influence, Life as a Leader, Uncategorized
What happens when you have to work with “the enemy,” someone with whom you disagree on some rather fundamental principles? What do you do when you find that you have to embark on a project with someone with whom you have some not-so-positive history? How...
by Julie Poland | Sep 21, 2016 | Influence, Strategic Leadership
Old school leadership by command and control is by definition a top-down process: the folks at the top use their brains and make decisions, the folks in the middle communicate and the folks in the front lines check their brains at the door and execute. It’s taking...
by Julie Poland | May 18, 2016 | Growth and Change, Influence, Life as a Leader
Are you a Pollyanna? She’s the character from the best-selling 1913 novel (of the same name) who tried to find something to be glad about in any and every situation. In the story, Pollyanna’s “glad game” helped her to cope with difficult life...
