by Julie Poland | Aug 15, 2018 | Scaling Up, Strategic Leadership, Vision and Strategy
How different is your business from your competitors, really? Yes, your business has YOU in it. We will give you your props. But although you can be a differentiating factor, if you want to scale and add value to your business, it has to be able to operate effectively...
by Julie Poland | Jul 23, 2018 | Strategic Leadership, Vision and Strategy
Many business owners we meet are obsessed with the products they produce or the services they deliver. It is almost as though their awesome whatever-it-is is their gift to the world. They are passionate about it. They have slept, eaten, and breathed it and worked to...
by Julie Poland | Apr 15, 2018 | Scaling Up, Strategic Leadership, Uncategorized, Vision and Strategy
When you are developing strategy for your business you have two approaches to consider: prediction or control. Do you try to predict the future – or control it? Prediction During the process of developing strategy, our clients look at trends that surround the...
by Julie Poland | Apr 9, 2018 | Scaling Up, Uncategorized, Vision and Strategy
One of your company’s best market differentiation opportunities is in establishing performance standards, and managing customer expectations to align with them. We’ll start with an obvious example – Disney. When you visit a Disney property, you...
by Julie Poland | Mar 12, 2018 | Process and Quality, Scaling Up, Strategic Leadership, Uncategorized
Why would anyone – or any company – choose to un-choose quality? We’ve been told that excellence is the goal, right? Beside the argument that quality generates raving fans and excellence creates loyal and repeat customers, nobody wants to be told...
