by Julie Poland | Apr 9, 2018 | Scaling Up, Uncategorized, Vision and Strategy
One of your company’s best market differentiation opportunities is in establishing performance standards, and managing customer expectations to align with them. We’ll start with an obvious example – Disney. When you visit a Disney property, you...
by Julie Poland | Nov 15, 2016 | Coaching, Growth and Change
You can’t overestimate the importance and power of knowing what you want. Let’s start by asking the question, “What DO you want – really?” Are you finding that the answer doesn’t leap to the front of your mind?The struggle in...
by Julie Poland | May 25, 2016 | Coaching, Growth and Change, Life as a Leader
If you are operating under the assumption that time management is a matter of techniques like handling paper only once, delegation, and checking off tasks on a list, you’re missing a bigger and more important aspect.. The crucial piece is your ability to...
by Julie Poland | Apr 19, 2016 | Coaching
Over the years a number of company presidents or senior leaders have implored us, literally or figuratively to, “Fix this person, please!” through our coaching methodology. In some instances the underperformer has a skill deficit of some sort, but far more...
by Julie Poland | Mar 16, 2016 | Growth and Change, Life as a Leader
It’s said that people don’t resist change – rather, they resist being changed. We’ll agree with that to a point, because humans tend to like their own ideas better than those of other people. When change is your own idea you tend to be more...