by Julie Poland | Mar 5, 2018 | Process and Quality, Scaling Up
One of the fundamental Scaling Up questions relates to execution: “Are all processes running without drama and driving industry-leading profitability?” You have to have the right people in your business, and they need to be doing the right things, but in...
by Julie Poland | Feb 24, 2017 | Growth and Change, Life as a Leader, Strategic Leadership, Vision and Strategy
Stephen Covey said, “Begin with the end in mind.” Before you consider an investment – whether it’s infrastructure or marketing, or the building of people capacity in your business – you need to know what you want. You need to determine...
by Julie Poland | May 4, 2016 | Life as a Leader, Process and Quality, Uncategorized
The spread of electronic technology makes you capable of speaking with people around the world, and even to see their faces while doing so. Digital photography enables someone to forward a shot to you instantly. You can have scores of deputies gathering information...
by Julie Poland | Apr 25, 2016 | Process and Quality
You don’t have to be in a manufacturing business to benefit from Lean concepts. Even if your role revolves around business processes and not production processes, you might be engaged in on or more of the seven forms of waste that Lean was designed to minimize....
by Julie Poland | Apr 18, 2016 | Growth and Change, Uncategorized, Vision and Strategy
Would you like to grow your business through referrals? If so, it appears that you’re on the right track. During an informal survey, fellow business improvement and coaching professionals said that approximately 70% of their revenue comes from referral and...
