by Julie Poland | Apr 21, 2016 | and Communication, Influence, Uncategorized
Let’s assume for a moment that you are in a hurry, you need to make just two quick copies and someone is already there in the midst of a huge copying project. You ask, “May I step in?” They scowl at you, and might even say “Wait your...
by Julie Poland | Apr 6, 2016 | Life as a Leader
You might think that by now enough time has passed and humanity has evolved enough that people wouldn’t dismiss or dislike other people out of hand. But one of the roots of racism keeps it alive and active, as you see every day in political campaigns, on the...
by Julie Poland | Mar 21, 2016 | Credibility, Life as a Leader
There is probably no better demonstration of character than that of giving and keeping your word. First comes the setting of the expectation, and then comes the action in alignment with the set expectation. You establish trust by being willing to commit to a course of...
by Julie Poland | Feb 26, 2016 | Life as a Leader
So far this week we’ve talked about the ups and downs of your Parent and Child – your taught and felt versions of life. Today is all about the arbiter, the moderator – your Adult ego state. In a business setting the Adult is in charge, asking...
by Julie Poland | Feb 23, 2016 | Life as a Leader
We love our parents. Many of us are parents ourselves. But do you act like a parent at work? The Parent is one of three ego states that you operate from during your transactions with other people, and in your inner dialogue with yourself. The other two ego states are...
